Tilly Mill Goodyear Auto Center

Dallas Davisson 3 months ago

Kind of an odd place. Asked for the oil change special - had to pull up their own website to show them. Then told they couldn't start on my truck for 1 1/2 hours but suddenly 10 minutes later they were driving it into the garage. Everything was finished so fast I don't think they did a full inspection or topped off all fluids like the advertised special. Then they rang up the ticket wrong and overcharged me. Was a very odd experience. Unsure if I will come back.

Scott McDada 4 months ago

These folks are always helpful, fast and efficient, and give me a great deal compared to other nearby places (Pep Boys, for example). They've replaced many tires and done many oil changes and maintenance over the years, and it's always been great.

Hiking Diva 4 months ago

If I could give 10 stars, I would in a heartbeat. I have been doing my oil changes at the dealership but it was taking 3+ hours. I had tried finding alternate locations. They didn't even check my washer fluid or rotate my tires after waiting 2+ hours. (I had gotten the oil change right before a long road trip, realized I was out of washer fluid on the trip 2 days later!) Anyway, my expectations were low - just change my oil and don't keep me here all day. Everyone was super polite, the lobby/waiting area large, clean, wifi worked, refreshments, etc. I brought it in early 7:30 so that I wouldn't have to wait long. They advised me immediately that the mechanic would be there at 8. I was fine. They got the oil change done, tires rotated and I was out the door by 8:10. As a female, I didn't feel like I was being man-splained. This is a family operation and I will absolutely be coming back and grateful I came across them. It was worth the drive!

Aimee Underwood 5 months ago

This is a great family owned shop. They are friendly, knowledgeable and reasonably priced. Thier customer waiting area is very nice with clean bathrooms and coffee. Very trustworthy owners and technicians. I suggest them for any vehicle maintenance and repairs you might need. I've never been disappointed.

Bryan Dayton 10 months ago

I really enjoyed the service and experience. The facility is very clean and the staff is friendly and approachable. Service was quick and complete. The only reason I gave 4 stars and not 5 is because of the way the final bill came out. I had a promotion off their website for a oil change package for $79.99. the final bill was $99. To me that is a pretty large difference. I do drive a truck, and required an additional single (1) quart of oil, but I feel like that shouldn't have been change the bill that drastically. My recommendation would be a bit more transparency in the cost upfront.